We're Here to Help

Have a question about your order, one of our cleaning tools, shipping, returns, or anything else related to your Scrub Mate experience?

Our customer support team is here to provide helpful, clear, and timely assistance so you can shop with confidence.

Customer Support

Email: support@tryscrubmate.com

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM Eastern Time (ET)

Saturday: Closed

Sunday: Closed

For order-related questions, we recommend contacting us by email so our team can review your order information accurately and provide the appropriate assistance.

Order Support

When contacting us regarding an existing order, please include your order number whenever possible.

Our customer support team can assist with:

• Order status and updates
• Shipping and tracking information
• Cleaning tool and product questions
• Returns and refunds
• Damaged or defective products
• Incorrect or missing items
• Order cancellation requests
• General customer service inquiries

Business Information

Business Name: ESTREEN LLC

Store Name: Scrub Mate

Address: 5830 E 2nd St, Casper, WY 82609, United States

Email: support@tryscrubmate.com

Phone: +1 (307) 555-0148

Website: https://tryscrubmate.com

Need Help?

Whether you're looking for information about an order, need assistance with a return, or have a question about one of our products, feel free to get in touch.

Send us a message and we'll be happy to assist you.

Scrub Mate — Less Effort. More Clean.